REFUND POLICY
Last Updated: [9/3/2025]
Thank you for shopping at Bedak Arab Kokuryu. We value your satisfaction and aim to provide the best products and service.
1. Eligibility for Returns
- Returns are accepted within 7 days from the date of delivery.
- Items must be unused, unopened, and in original packaging.
- Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
- Used, damaged, or opened cosmetic products cannot be returned due to hygiene reasons.
- Discounted or promotional items are final sale.
3. Return Process
- To initiate a return, email us at [sales@bedakarab.com] with your order details.
- Upon approval, we will provide return instructions. Customers are responsible for return shipping costs.
4. Refund Process
- Once we receive and inspect the returned item, we will notify you.
- Approved refunds will be processed to the original payment method within 7-14 business days.
5. Exchanges
- If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement.
For refund-related inquiries, contact us at [sales@bedakarab.com].